Get In Touch
We're here to help with your technology needs.
Visit Our Location
Address
Level 3, 247 George Street
Sydney NSW 2000
Australia
Opening Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
About Our Location
Our Sydney office is centrally located in the heart of the CBD, making it easily accessible by public transport and within walking distance of major landmarks. The building features modern facilities and comfortable spaces where you can discuss your technology needs without feeling rushed.
We've designed our space to be welcoming and informative, with working displays of many products we recommend. This allows you to see and interact with devices before making decisions.
How to Find Us
By Train
Circular Quay and Wynyard stations are both within a short walk. Exit onto George Street and head south if coming from Circular Quay, or north from Wynyard. Our building is clearly marked on the eastern side of the street.
By Bus
Multiple bus routes service George Street. Look for stops near Bridge Street or King Street. Our office is between these two intersections, making it convenient from either direction.
By Car
Several parking facilities are available nearby, including Grosvenor Place and King Street car parks. Street parking is limited but metered spaces can sometimes be found on surrounding streets.
Accessibility
The building has elevator access to all floors, and our third-floor office is fully accessible. If you have specific accessibility requirements, let us know in advance so we can ensure your visit is comfortable.
Company Information
Dazzle Study operates as a registered Australian business, committed to providing transparent, reliable technology services to individuals and businesses across the country. While our physical presence is in Sydney, we serve customers nationwide through remote consultation and shipping services.
Registered Business Name
Dazzle Study Pty Ltd
Service Areas
Greater Sydney region for on-site services, all of Australia for remote consultation and product delivery
Response Time
Email inquiries typically receive responses within one business day. Support package customers enjoy priority response times.
Before You Visit
Walk-ins are welcome during business hours, though appointments ensure we have adequate time to focus on your needs. For complex consultations or demonstrations, we recommend scheduling in advance.
If you're seeking advice about existing devices, bring them along if possible. This allows us to assess compatibility and provide more accurate recommendations. For repairs, bring any relevant accessories or documentation.
Yes, many issues can be resolved through email correspondence or remote assistance tools. Describe your situation by email, and we'll determine the best way to help you, whether remotely or in person.
The building doesn't have dedicated customer parking, but commercial parking facilities are within a two-minute walk. We recommend public transport as the most convenient option for accessing our CBD location.
We aim to respond to all email inquiries within one business day. Support package customers receive faster response times based on their service level. Urgent matters sent during business hours often receive same-day attention.
Absolutely. Video consultations work well for many customers, especially those outside Sydney. We can demonstrate products, discuss options, and provide recommendations through screen sharing and video calls.
We serve customers throughout Australia via email consultation, video calls, and shipping. Many of our services don't require in-person interaction. For on-site work, we can travel for larger projects or recommend trusted partners in your area.
Other Ways to Connect
Email Support
Send detailed questions to [email protected]. We'll provide thorough responses addressing all aspects of your inquiry.
In-Person Visit
Stop by during business hours to browse products, ask questions, or receive hands-on demonstrations of available technology.
Remote Assistance
For existing customers, we offer remote troubleshooting and configuration help, saving you time and travel.
Our Response Commitment
When you reach out to Dazzle Study, you can expect prompt, helpful responses. We understand that technology issues and questions are often time-sensitive.
Email Inquiries
Standard response within one business day. Complex questions requiring research may take slightly longer, but we'll acknowledge receipt quickly.
Support Requests
Priority based on service level. Essential package customers receive responses within 24 hours, Professional within 4 hours, Business customers same-day.
After-Hours
Messages received outside business hours are addressed first thing the following business day. Emergency support is available for Business package customers.